Frequently Asked Questions
We pride ourselves on being very accommodating and understand that sometimes, “life happens” but please be considerate of our hair stylists' and makeup artists' time as well of customers like your self on our waiting list.
If you need to reschedule or cancel your reservation please do so no less than 24 hours prior to your scheduled appointment. Failure to comply with this policy repeatedly may result in a 50% charge of the full value of services booked which will be credited as store credit towards future appointments.
Due to this policy, we may require your credit card information in order to reserve your appointment, depending on the amount of time required for your service.
Our products are 100% satisfaction guaranteed. If for some reason you are unhappy with your purchase, you may return the product for an exchange or in-store credit within 30 days from the date or purchase. All sales are final on makeup and Ombre Blends.
Appointments are recommended. As a courtesy, confirmation calls, texts or emails are made the day before your service. Please inform any of our friendly guest coordinators as to your preference in confirmation. Multiple appointments or specific services may require a credit card to secure your reservation.
From Head 2 Toez Salon is pleased to accommodate groups, so much so that we have a Special Events Coordinator on staff. Many events, including bridal parties, birthday parties, and social gatherings can be organized for your special occasion. Please reserve your date in advance so that we can accommodate your desired services and times.
For Your Comfort
We request you disclose any medical conditions such as allergies you may have and/or any prescription medications you may be taking that you have been advised to disclose as they may have adverse reactions or side effects to certain techniques or treatments.
Method of Payment
We accept Visa, MasterCard, Discover, American Express, Cash, and Debit Cards with major credit card symbols as methods of payment.
Gift certificates From Head 2 Toez Salon are non-refundable and not redeemable for cash but may be transferred. Please present gift certificate at time of redemption.
*Free Wifi is provided for our guests